Essential Information
- Increase efficiency of customer support as well as of everyday communication in the company?
- Save your time and costs of operation?
- And achieve all this simply through an Internet browser?
Do you need to assign and resolve queries, requirements, errors, problem situations and tasks?
Do you want to:
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HelpDesk for Microsoft Office SharePoint 2007 system makes it possible to record user requirements
in a transparent and comfortable way, and to help in their solving subsequently, thanks to defined internal processes.
The system is fully implemented on the Microsoft Office SharePoint 2007 platform.
It has been designed not only for the field of information technologies but for all lines of industry where where permanent and timely support of customers or employees is needed (e.g. in business, manufacture, transport, telecommunications, banking). At the same time, HelpDesk for Microsoft Office SharePoint 2007 is designed for record-keeping of the problems solved, deadlines, responsibilities, ways of solution and providing of related information. Fast and transparent communication is the basis of efficient processing of requirements.